At Rent Rover Lahore, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or book an apartment through our platform.
1. Information We Collect
We may collect the following information:
Personal Information: Name, contact number, email, WhatsApp number, CNIC (only for check-in verification).
Booking Information: Apartment details, check-in and check-out dates, payment confirmation.
Technical Information: IP address, browser type, device information, and cookies (for improving user experience).
We do not collect unnecessary or sensitive personal data.
2. How We Use Your Information
We use your information to:
Confirm and manage your booking
Communicate with you (WhatsApp, call, or email)
Verify identity at check-in
Improve our services and customer experience
Maintain security and prevent unauthorized access
We do not share, sell, or misuse your personal data.
3. CNIC & Security Policy
Original CNIC is required at the time of check-in for verification.
We do not store or photocopy your CNIC without your permission.
All personal documents are handled with strict confidentiality.
4. Payment & Banking Information
All payments are processed securely via bank transfer or online payment methods.
We do not store or save your banking or card details on our website.
5. Third-Party Sharing
We may share your data only when:
Required by law enforcement
Needed to process a payment or booking (e.g., third-party payment services)
We never sell or rent customer information to any third party.
6. Cookies
Our website uses cookies to:
Improve site performance
Personalize your browsing experience
Analyze website traffic
You can disable cookies anytime from your browser.
7. Data Protection
We follow industry-standard security practices to protect your personal data from unauthorized access, loss, or misuse.
8. Your Rights as a User
You have the right to:
Request a copy of your stored data
Ask us to update or remove your information
Opt out of marketing or promotional messages
Contact us through WhatsApp if you want your data removed.
9. Contact Information
For any questions or privacy concerns, please contact:
